Privacy policy

Last Updated: September 17, 2015.

Welcome to Sticksology! Your privacy matters to us. This policy explains what information we collect, how we use it, and your choices when using our website and services.

1. Information We Collect

A. Information You Provide

  • Name, email address, shipping & billing address
  • Payment details (processed securely via third-party providers)
  • Phone number (if provided)
  • Any data submitted through contact forms, surveys, or subscriptions

B. Information Collected Automatically

  • IP address, browser type, device information
  • Browsing behavior (pages viewed, time spent)
  • Cookies and similar technologies (see “Cookies” section)

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Communicate with you about updates, promotions (if you’ve opted in), or service issues
  • Improve our website and product offerings
  • Prevent fraud, maintain security, and comply with laws

3. Cookies & Tracking Technologies

We use cookies, pixels, and other tracking technologies to:

  • Remember your preferences and cart
  • Analyze site traffic and performance
  • Provide targeted ads or personalized content

Third-party services (like Google Analytics, Meta Pixel, and Shopify) may set their own cookies. You can manage or disable cookies through your browser settings, though some site features may not work correctly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping/logistics partners
  • Email marketing providers (if you opted in)
  • Analytics and advertising providers (e.g., Google, Meta)

These partners only access data as needed to provide their services, and they are contractually bound to protect it.

5. Data Retention & Security

We keep your data only as long as needed to:

  • Fulfill orders
  • Provide support
  • Comply with laws
  • Resolve disputes

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your data
  • Request deletion of your data
  • Opt out of marketing emails
  • Object to certain uses (like targeted ads)

If you are located in California, you may have additional privacy rights under GDPR or CCPA. Contact us for details at sticksologyusa@gmail.com.

7. Third-Party Websites

We may link to other sites. We aren’t responsible for their privacy practices. Review their policies before sharing information.

8. Children’s Privacy

Our services are not intended for children under 13. We don’t knowingly collect personal information from children. Parents/guardians can contact us to delete any info accidentally collected.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date. Continued use of our site means you accept the changes.

10. Governing Law

This policy is governed by the laws of the United States.

11. Contact Us

Questions or concerns? Reach us at: Hello@SticksologyUSA.com